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FAQ Page | Splash Maldives

Frequently Asked Questions – FAQ

We have compiled and answered the most Frequently Asked Questions (FAQ) below for your guidance. If you have any questions we request you to get in touch us. We would love to hear from you!

How do I find the most suitable trip for my holiday?

Commence with navigating through our existing trips. If any of the trips sounds more like your type, quickly drop us a message.
If your imagination of the ideal holiday to Maldives is different from the trips we have designed, we would love to hear about it and tailor an itinerary for you.

You may reach us directly via Whatsapp or Viber: +960 9166161 or drop us an email: info@splashmaldives.com

Are flights included?

Air Fares are not included in any of our trips. However, our team could suggest the flights and look up for the best schedules for your dates.

How do I confirm my trip

Once the planning phase is complete, we will provide you with a detailed itinerary for you to review. Once you review it and give us the green signal, your trip is confirmed!

When do I need to pay for my holiday?

50% of the payment for your holiday is due within 7 days of confirmation.
However, If the holiday is confirmed 2 months prior to the arrival date, we advise you to settle the full payment to avoid accelerated bank charges.

How do I pay for my holiday?

You may direct the payment straight to our Bank Account through a Bank Transfer.

What if I need to cancel my holiday? Do I get a refund?

We understand that you might need to cancel your holiday due to unforeseen circumstances. Therefore, our cancellation policies remain flexible.
If the booking is cancelled 14 days prior to arrival, you will be eligible for a refund of 50%.
If you cancel your booking within 14 days from the arrival date, the full amount will be charged.

Can I reschedule my trip?

Dates of travel can be rescheduled upon request based on contingencies that may arise without a surcharge when informed 1 month prior to arrival.
Cases of re-schedulement that falls within a month will be evaluated and agreed upon on request basis.
(All cases of rescheduling is subject to availability)

Knowing a little bit about Maldives beforehand will be useful during the preparation process. We recommend you to read our blog post Know Before You Land.

You will be provided with a travel voucher 15 days prior to your arrival. You will need to carry that along with you.

Did not find the answer? Contact us